STORE POLICIES

RETURN/EXCHANGE POLICY
Customer Service Hours

Mon-Saturday 8am - 10pm CST

  • We accept EXCHANGES ONLY in perfect condition of the same item. ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.

  • Online store contact method only: knockedoutapparel@gmail.com

  • If you are unhappy with your purchase, please send us an email requesting to return the item within at least 2 days of delivery. (we are NOT responsible for return shipping cost

  • You may exchange merchandise within 2 business days of delivery of purchase.

  • The shipping and handling fees are non-refundable.

  • Since many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email as soon as possible. 

  • We do not accept any returns or exchanges on white items.

  • Email us to initiate a return. (Please do not return any merchandise to our address without consulting us through email first)

  • We ask for at least 24-72 hours processing time to prepare order for shipment. After processing time, all orders are shipped from USPS and may take 2-5 business days for shipping. We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You may track your package using the supplied tracking number in your shipment confirmation email.

Pickup/Delivery Policy

  • Please wait for text or email confirmation for pickup arrangements
  • Pickup = FREE
  • Pickup Address: 4000 Central Florida Blvd, Orlando, FL 32816
  • Delivery: $3 for 10 miles or less (Increases by $2/mile after)
  • ALL Pickup/Delivery orders must be paid in full before arrangements can be confirmed.

Payment Methods

  • Credit / Debit Cards

  • Zelle: knockedout.apparel@gmail.com

  • Venmo: @KnockedOut_Apparel

  • Paypal: PayPal.Me/knockedoutapparel123

  •  Cash: (only if we have prior delivery/pickup arrangements)

Scan QR Code with your phone to use the following payment methods:

©2020 by Knocked Out Apparel LLC.

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